Fact-based client and billable time view
We show time spent by client and where non-billable time occurs.
It is unclear which clients consume the most time and where non-billable work erodes profitability.
A client-level time and cost view separates billable vs. non-billable work, supporting pricing and portfolio adjustments.
We uncover time spent on client work and non-billable activities.
JC360 captures net effort time: only client-related work is counted, unrelated tasks are filtered out, and out-of-system steps are included when they belong to the client activity.
The result is a portfolio-level time and cost view that supports pricing and fee structure refinement and profitability improvements.