Fact-based productivity metric
We show how much time is spent on value-creating work.
There is no shared, quantified view of how much time is truly productive.
We quantify productive vs. non-productive time and the loss drivers to focus improvement.
Based on JC360 data we quantify productive vs non-productive time and uncover loss drivers.
We define productive and “gray-zone” activities by role and by activity type (e.g., using email is not productive unless it is client correspondence).
Measurement covers computer, non-computer, and mobile activities. The result is a clear productivity baseline and a focus map for improvement.