Schedule accuracy analysis

Planned vs actual work time

We compare planned time and roster adherence to actual execution and improve planning accuracy.

FocusPlanning accuracy

OutputVariance map

OutcomeBetter forecast

Problem

Planned and actual work time diverge, and roster changes erode accuracy, leading to unreliable forecasts and capacity plans.

Solution

We provide a variance map and refined planning parameters that improve accuracy, including roster adherence.

Our approach

We identify which processes and roles deviate from the plan and where roster swaps or ad hoc changes distort staffing.

We refine planning parameters and capacity models and flag when different headcount or skill mixes appear in a shift to deliver more accurate forecasts.

Use cases

Customer service rosters – planned vs actual load
Shift planning – peak coverage accuracy
Warehouse operations – handover-driven variance
Contact centers – forecast accuracy improvements
Service scheduling – SLA-aligned staffing

Steps

Collect planning data
Measurement period
Variance analysis
Workshop
Correction recommendations
Consulting report (PDF) handover

Requirements

Contract signed at start
IT support for client installation
Planning sheets
Capacity models
Weekly 1-hour workshop

Deliverables

Variance dashboard
Planning parameter recommendations
Forecast improvement

Interested in this service?

Get in touch and we will send a tailored proposal.

Request quote