Service group Process and system analyses

System change impact analysis

Measure the real impact of change

We provide an objective view of how a system change affects work execution.


FocusBefore/after
OutputImpact map
GoalData-driven decision

Problem

The impact of a system change is hard to prove, making ROI and decisions uncertain.

Solution

Before/after measurement delivers an objective impact map for fine-tuning and ROI validation.

Our approach

We measure before and after the system change, showing impact on productivity, errors, and cycle time.

The sequence of system change tasks is measurable too, making time spent visible and analyzable.

Helps fine-tuning and ROI validation with objective data.

Use cases

  • ERP change – prove before/after productivity
  • CRM rollout – sales effort shift
  • Ticketing system switch – handling time change
  • Workflow tool replacement – step flow impact
  • Digital transformation – ROI validation

Steps

  1. Baseline measurement
  2. System change
  3. Post measurement
  4. Comparison
  5. Recommendations
  6. Consulting report (PDF) handover

Requirements

  • Contract signed at start
  • IT support for client installation
  • Project plan, baseline and post aspects
  • Change owner
  • Weekly 1-hour workshop

Deliverables

  • Before/after report
  • Impact indicators
  • Correction recommendations

Interested in this service?

Get in touch and we will send a tailored proposal.

Request quote